Contact
Get in touch
Use the channels below for product questions, custom deck requests, website issues, privacy requests, or legal notices.
Custom decks on request
We build custom Anki decks to order — licensing exams, language certifications, corporate training, immigration topics, and niche subjects not yet in the catalog.
Email us with your exam or topic, target audience, preferred card count, and deadline. We will reply with scope, timeline, and pricing.
Request a custom deckPurchases are completed on Gumroad, Lemon Squeezy, and the Prep2Go Immigration App Store. For download access or receipts, use your checkout email. All sales are final — refunds are not offered.
General contact
For questions about UniPrep2Go, product content, website issues, privacy requests, or legal notices, email support@uniprep2go.study.
Custom decks on request
We build custom Anki decks to order for licensing exams, language certifications, corporate training, immigration topics, and niche subjects not yet listed in the catalog.
Email support@uniprep2go.study with your exam or topic, target audience, preferred card count, and deadline. We will reply with scope, timeline, and pricing.
Purchases and delivery
Checkout, payment, receipts, and download access are handled through Gumroad, Lemon Squeezy, and the Prep2Go Immigration App Store. Refunds are not offered — all digital sales are final.
If you already purchased a deck, use the receipt and support options provided by Gumroad, Lemon Squeezy, and the Prep2Go Immigration App Store first for delivery issues.
If you still need help after checking Gumroad, Lemon Squeezy, and the Prep2Go Immigration App Store, contact us at support@uniprep2go.study with your order email and product name.
Privacy and data requests
To request access, correction, or deletion of personal information processed by this website, email support@uniprep2go.study with the subject line Privacy Request.
Response time
We aim to respond to legitimate support and privacy requests within 3 business days.